Calling Into LA City Council Meeting

Where and When?

https://www.lacity.org/government/meeting-calendars/city-council-meetingsagendas

  • Meeting dates and times for Council and Council Committee meetings will be listed at the above link. 
  • Open up the agenda for the meeting you want to attend.
  • At the top of the agenda, there will be instructions on how to call in, including:
    • Phone number
    • Meeting ID

 

Example: 

(Do not use this phone number and meeting ID, this is just an example)

 

How to Call In and Speak?

  • Call the phone number listed on the meeting agenda.
  • Once connected, enter the meeting ID number, then press #
  • It will then ask you for a participant ID. You will not have a participant ID. 
  • When asked for participant ID, just press # again.
  • You may have to wait a few minutes on hold.
    • After a few minutes, an announcement will say, “You have now been admitted to the meeting.”
  • Once you hear that, you are now admitted into the meeting.
  • Immediately once admitted into the meeting, to request to speak, immediately press *9
    • Do not wait for this step. Even if it is not time for public comment, or no one is even talking yet, you need to press *9 right away.
    • If you don’t press *9 right away, too many people will be ahead of you and you will not get a chance to speak at all.

 

What Time to Call In:

  • It is best to call in TWO to THREE minutes before the meeting time. 
  • You can also call in EXACTLY on time.
  • If you call in 4-5 minutes after the meeting starts, it is unlikely that you will get to speak.
  • If you are disconnected, try calling back immediately.
  • If you call in too early, you will be disconnected, that is why 2-3 minutes early is ideal, or exactly on time. 
  • As soon as you’re admitted into the meeting, you must hit *9, or you will not get to speak. 

 

When You’re Called on To Speak:

  • They will announce the last 4 digits of the number you’re calling from when it is time to speak. Do not rely on the video or website where Council is playing live, as that is on a few-second delay. 
  • You must be paying attention to your phone call, because you will hear an announcement on your call that says, “Press *6 to unmute yourself.” If you don’t do this right away, they will move on to someone else and you will not get a chance to speak. 
  • Reminder, as soon as you hear the announcement on your phone to unmute yourself, you must press *6, right away. 

 

How to Just Watch:

 

How to Just Listen:

  • (818) 904-9450 (VALLEY), 
  • (310) 471-CITY (WESTSIDE) 
  • (310) 547-CITY (SAN PEDRO AREA)
  • Note, you CAN NOT speak using these numbers. These are ONLY for if you just want to listen, and not speak. 

 

Need Accommodation?

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act can be made by contacting the City Clerk's Office at (213) 978-1133. For Telecommunication Relay Services for the hearing impaired, please see the information located on page 2 of this agenda.

 

Telecommunication Relay Services:

Telephone communication is one of the most important forms of communication in society today. Due to advancements in technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications methods, both for peer-to-peer and third-party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico, and the U.S. territories for local and/or long-distance calls. TRS providers - generally telephone companies - are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes Text to Voice TIY-Based TRS; Speech-to-Speech Relay Service; Shared Non-English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detailed descriptions, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-t….

Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard-of-hearing or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.